Privacy policy
PRIVACY POLICY
Last Updated: 1/30/2026
TRENCHTEK, LLC ("TRENCHTEK," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have regarding your information. Our goal is transparency so you can make informed decisions when interacting with TRENCHTEK.
Information We Collect
Information You Provide to Us
We may collect personal information that you voluntarily provide, including but not limited to:
Name, email address, mailing address, and phone number
Billing and shipping information
Order history and transaction details
Knife registration information
Customer service communications
Information Collected Automatically
When you interact with our website, we may automatically collect certain information, including:
IP address and general location data
Device type, browser type, and operating system
Pages viewed, referring URLs, and time spent on the website
Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
Process orders, registrations, returns, and warranty claims
Verify product authenticity and ownership
Communicate with you regarding purchases, support requests, or updates
Improve website functionality, products, and customer experience
Send marketing or promotional communications (you may opt out at any time)
Comply with legal obligations and protect our business
How We Share Information
We do not sell your personal information.
We may share information in limited circumstances, including:
With trusted service providers who assist with payment processing, shipping, analytics, or website operations
When required by law, regulation, subpoena, or legal process
To protect the rights, safety, or property of TRENCHTEK, our customers, or others
In connection with a business transfer, merger, or sale of assets
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance website performance and understand how visitors use our site. Cookies help us remember preferences and analyze traffic patterns.
You can manage or disable cookies through your browser settings, though some features of the website may not function properly if cookies are disabled.
Data Security and Retention
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including the right to:
Request access to the personal information we hold about you
Request correction or deletion of your personal information
Opt out of marketing communications
Requests may be submitted by contacting us using the information below. Verification may be required before fulfilling requests.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective when posted. Continued use of the website constitutes acceptance of the updated policy.
California Privacy Rights (CPRA/CCPA)
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).
These rights may include the right to:
Know what personal information we collect, use, disclose, and share
Request access to the personal information we hold about you
Request correction of inaccurate personal information
Request deletion of your personal information, subject to legal exceptions
Opt out of the sale or sharing of personal information (note: TRENCHTEK does not sell personal information)
Limit the use or disclosure of sensitive personal information, where applicable
To exercise your California privacy rights, please contact us using the information below. We may need to verify your identity before completing your request.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
support@trenchtek.com
TRENCHTEK
3409 Wetmore Avenue
Everett, WA 98201
United States